FAQ

1) What payment methods are accepted?

Cash on delivery, Direct bank transfer, Visa and MasterCard’s.

2) How long would my delivery take?

This depends on your address.

For orders placed before 10 am on Weekdays – Colombo and suburbs- Within 24 hours (Same day)

    • Western province – 48 hours
    • Out station – Between 1-4 working days

Orders placed over the weekend gets dispatched on Monday.
*Timings could be subjected to change

Our team has one goal, That is to get your order delivered to your door step as soon as possible.

3) Returns/Refunds/ Exchanges?

Please click the below article

https://incarnage.com/returns-exchange/

4) How to Contact the store?

We are always here to help you, Simply call our hotline, reach us on WhatsApp or email us

Call and WhatsApp hotline – 0777294033
Email – store@fitnessisland.lk