If you’ve shopped through Fitness island and need to return something from your order, this article is for you!
1) If you received an incorrect item, did not receive an item, or your item is damaged in any way , Please reach out to us immediately via our Hotline 0777294033 or write to us at firstname.lastname@example.org and our team will do the needful.
2) If you want to return any product from your order, You can visit any of our branches within 7 days from your purchase. Your item can be exchanged or you could request for a Voucher for the item value. Please note we do not do cash refunds. (refer to return condition standard below)
3) If you are unable to visit our branch, we can arrange a second delivery for an exchange. Delivery charges are applicable.
4) Clothing items, if you have got the wrong size, We handle the exchange process completely free of charge.
Clothing and accessories
Exchange requests can only be made for the same item and color but in different sizes
- Items must be unwashed and not put through a dryer.
- Items must be on the same standard as received.